Frequently Asked Questions

Our current Merchant Services company is lacking in a few areas? For example, we are looking at surcharging?

We understand completely! .In fact, one of our partners built their system to offer a compliant surcharging solution.

We're having challenges with our primary and/or secondary connections at our offices/branches. Can you help?

We offer a vendor agnostic approach and work towards giving you several options to choose from with multiple vendors,

I'm not happy with our current phone system as it's somewhat dated and we're looking at replacing but there are too many choices?

We can help with that. Also, we find that customers would like us to audit their current bills to look for additional savings (we do this for free).

We are concerned with security as many of our services are with a datacenter/cloud provider. Can you give us an option to securely store some info locally? Also, do you offer legal case management assistance?

Yes, absolutely! .We have a partner that can offer a solution that would allow you to keep in house that would guarantee you can't be accessed.

Contact Us

Let us create a solution that meets your needs. Tell us a little about your business, challenges/issues you are currently facing and where you need assistance. We'll get back to you with some ideas as soon as possible.

Smartwave Communications

Marietta, Georgia, United States

Office: 404-477-4792 Mobile : 404-643-3829

Hours

Open today

09:00 am – 05:00 pm

Monday - Friday: 9am - 5pm

Saturday - Sunday: Closed